Resolve HP printer problem

One of our customer say he had met a hp printer problem.
he says:His HP 4050 printer is installed and listed in the Windows printers page but will not receive files. The printer has a USB connection. Invoking ‘print’ in Word (or a test page) sends a file to the print queue but it does not get sent to the printer.

Our suggest to resolve his hp 4050 printer driver problem are below:

Go to Control Panel – Devices and Printers – Right click the problem printer and select “remove device”
Unplug whichever end of the USB cord is handiest to get to.
Reboot your computer
give it a minute or two and plug the USB cable back into wherever you unplugged it from.
See if that resolves the problem.
According to HP’s site
That printer will or should use the Universal Print Driver and that will likely install automatically.
You may have to actually go into Control Panel, Programs and Features and remove the older software package associated with that printer (if any) to make sure it is not causing some conflict behind the scenes.

The method 2 are download a free hp printer drivers software, we have a free hp printer driver software for you, you can use it totally free, it will help you download drivers automatically and quickly. You can download it from here.